Over 24 hours. Same issue since Saturday, 2/29/20.
Same problem for me. Happened 3 days ago, then after uninstalling and reinstalling it worked. Now, happened again and uninstalling reinstalling isn’t working. Also happening on mobile - clearing the cache doesn’t make a difference.
Same issue here. I had a nice chat with a support and told me that it isn’t a pc, so or net problem. Its a bug from the last patch and they are trying to fix it. Let’s be pattient and see what happen.
2 Likes
thanks for the info Zombi. if they are aware and working on it then, yes, lets give them some time to fix it.
Having the same problem here. System won’t let me proceed past the end of month rankings.
Same here after 16.4. Now with the addition of not even being able to start the game, as I keep getting “We just ran into a network problem as we were loading up all the cards in your collection. Please relaunch Hearthstone to access your collection and resume your duels”. Even after 16.4, the launcher also keeps asking me to update EVERY SINGLE TIME I open it. This can’t be connected to the network, but here you go:
WinMTR StatisticsWinMTR statistics
| Host | % | Sent | Recv | Best | Avrg | Wrst | Last |
| router.asus.com | 0 | 419 | 419 | 0 | 0 | 15 | 0 |
| 10.2.3.1 | 0 | 419 | 419 | 0 | 0 | 13 | 0 |
| 83-168-104-1.pr1-cs2.espol.com.pl | 0 | 419 | 419 | 1 | 4 | 64 | 5 |
| 217.153.72.141 | 0 | 419 | 419 | 5 | 14 | 128 | 6 |
| 193.85.195.170 | 0 | 419 | 419 | 25 | 25 | 34 | 25 |
| 80.249.208.83 | 4 | 368 | 355 | 46 | 58 | 410 | 50 |
| ae1-br01-eqam1.as57976.net | 1 | 416 | 415 | 46 | 50 | 157 | 46 |
| 137.221.78.81 | 2 | 392 | 385 | 46 | 55 | 118 | 54 |
| 137.221.66.47 | 2 | 392 | 385 | 46 | 54 | 66 | 56 |
| 185.60.112.157 | 0 | 419 | 419 | 46 | 46 | 57 | 46 |
1 Like
Same issue, but on Windows 10
It miraculously worked the other day after a few tries re-loading, but today I can’t get past the main screen like everyone else
(Same problem - on iOS)
i usually had to try to log in multiple times, for it to work. but now is not working at all… i’ve been trying all day
it’s getting tired with all these bugs with every update, what’s your problem
Over 72 hours still happening 
Open, crash, open, crash, open, crash, open, crash.
Been like this for awhile
1 Like
same issue here thanks
Same issue here. Has happened like once in a blue moon for a while but I always just reloaded and it worked, now it’s happening constantly, can’t access the game at all.
Over 24 hours, stille happening, please fix…
Now “HS:CT;NetCacheCardValues=1” message pops at the top right, before it didn’t
Got in once today after reinstall and options reset but immediately back to network error ever since hitting quit after that session.
Same Problem here, Y tried everyting and nothing works
Same issue. thanks for the support
over 2 hours still happening
Over 24 hours, still happening
2 Likes