Playing tavern brawl, and game crashing loading bob second chance fight. Stuck in an infinite crash loop. Device now unplayable for hearthstone. It’s been crashing since somewhere around a month or two ago. I’m using an iPad Air 2. Are there any solutions yet?
Same here! It’s happening to me too.
Fix incoming!
Seriously?! Bad enough we’ve had to put up with crashes of various severities for over a month.
But now this weeks tavern brawl introduces a crash loop that makes the entire Hearthstone client unusable (if you’re not lucky enough to have another device you can log in on)?!?
This is beyond a joke, it’s starting to feel more than negligent.
Is there no QA or technical support for iOS at all now? People asking for compensation have a point.
I had the same problem. I was able to hit the concede button right at the beginning, before the crash.
Blizz should give us some compensation. Its been a month
Great to see some official word (and a timescale at last)
Aviator bob forces the iOS crash on a never ending loop. I uninstalled the app to see if it resolved the issue. But it didn’t. My Eu account is stuck. Now I can only play on Asia and NA servers. Can u guys move the 16.2 patch with the iOS fixes up to like, right this moment? For many people this will be the straw that broke the camels back.
Exact same issues made the mistake of playing new tavern brawl and now I’m stuck in a crashing loop, even after reinstall it’s loads bob and crashes can’t even get to main menu. It’s been a month with iOS issues already come on blizz team
I spent days emailing support and they spent days saying it was on my end. After telling them a lot of people are having this problem they respond and tell me that they have no reports of an IOS issue. I paste a link in my response to this forum then they apologize. No fix suggested, no timeline just “ were sorry it’s happening” after they lie and blame it on my IPad Pro sayin I’m the only person having a problem
Savages, like. For real tho. No it’s not our fault, it’s your operating equipment…
“I have a brand new iPad fresh out the box from the store” …
iPad 5th Gen. 128GB iOS 13.3. Same issue as above.
Been experiencing crashing on my newer iPad since the update in December. Support has sent me here.
Now today, in the Brawl I am stuck in a loop with Aviator Bob and can no longer play at all.
Have uninstalled and reinstalled, it just keeps trying to reconnect me to Tavern Brawl and crashing…
I am having the same problem! It starts the match against aviator bob , shows me my first hand of cards, but as soon as the cards are laid out for me to choose what to keep the game crashes and I have to delete and reinstall to break out of the loop of trying to reconnect and crashing! I am using an iPhone 6s+ and an iPad Pro 11inch and it is happening on both devices!
I’m a patient person but this is starting to wear on me. I posted that I was having this problem weeks ago and after seeing all of the people who are in the same boat post here I thought it’d be something Blizzard would fix quickly. What is starting to upset me the most though is that no one on their side, at least as far as I’ve seen, has even addressed the issue by saying we’re aware and working on it or if they have, given us an update with a timeframe for a fix.
I love this game and I think Blizzard is one of the best gaming companies out there as far as fan interaction and giving stuff away. I’m still trying to be patient as this is the first such issue I’ve had in 5 or so years playing HS on my iPad. That said, this could have been and should be handled much better.
They posted this yesterday, so hopefully fix incoming by Monday…
Same situation here on iPad Pro (2017 model). I was able to successfully continue on my Windows PC. At that point I could relaunch the iPad app and get to the main screen.
Squashing these bugs cannot come soon enough!
Same as other people aviator bob crashes my game and then i get stuck in an endless loop of reloading and crashing, if it was just crashing i wouldn’t mind but the loop is mind numbingly aggravating.
Stesso problema, riscontrato su IPad air2 comincia a essere vergognoso questo problema.
Hello, well, one full month and no fix for this annoying crashing issue on iOS in sight, but right if you don‘t expect it could get worse: just play the tavern brawl and experience the wonderful loop of death once you get to Aviator Bob. Thank you, thank you, now the game is totally wrecked and no chance to escape the crash loop since it always connects to the last game -Aviator Bob encounter- and the moment you draw your cards and the Coin Card appears the game closes. Concede, or log out and back in, or even delete the App and reinstall, no matter, iPhone 11 or iPad 7, it always tries to connect to the last game with Bob and immediatly crashes. Still waiting to play my paid adventures, and now this sweet easter egg, really, this is getting ridiculous Blizz! If you ever fix whatever is causing this, i expect AT LEAST to find some free packs for compensation in my account. Best regards.
So is this still being worked on? Is a fix patch planned?