Locate the game. Update fails

Technical Support
1

Anyone else having issues with the Battlenet client? Instead of PLAY, i get Install, or locate the game. When i locate the game, i get Update, wich fails every time.

27 Likes
2

I have same problem too. Worked fine 2 days ago

3 Likes
3

Same here. I locate the game folder, hit update, it starts to update, fails and wants me to relocate the game again. Rinse and repeat. Tried a reboot, but didn’t solve anything.

2 Likes
4

i have the same problem. i stopped playing litterally one hour ago, i just made a really good hunter deck that i want to play before i need to leave. this frustrates me a lot. please help.

1 Like
5

Yeah, same problem here.

1 Like
6

if this ends up destroying the game and removing cards, im gonna get really mad. iv played this game since beta

2 Likes
7

I have same problem too.
Yesterday worked fine.

2 Likes
8

same here. I have only install option…

2 Likes
9

Dont worry, your cards are tied to the account

1 Like
10

Its happened before. No worries. I just wanted to know if it was on my side, or Blizzards.

2 Likes
11

Hi,
Same here, when i launch the game it asks me to install it, i locate the installation then it tries an update that fails with the BLZBNTAGT00000907 error code. I have tried to relaunch the game several times and reboot my pc, doesn’t help…
Any idea ?
Thanks in advance.

2 Likes
12

i have the same problem here.

13

I have the same problem, install button instead of play and i cant install or de-install anything :unamused:

14

This literally happened to me 2 minutes ago. Wtf is going on?

2 Likes
15

Same problem here. I wanted to uninstall the battle.net app and the hearthstone app to try a re-install, but it won’t even let me do that.

1 Like
16

Same for me, only my sc2 and d3 are also affected

1 Like
17

This happened few months ago as well its for every blizzard game the same issue , we will have to wait for blizzard to fix it.

1 Like
18

I also have this problem. Let’s hope blizzard is fixing it soon

19

Haven’t played in the morning, decided to have my fix in the evening and complete quests. Looks like no playing today…

20

Same here. I hope Blizzard fix the problem.