“Disconnected” when the internet was working fine and even other Blizzard services were working fine.
Fix your game. You are obviously hiring more artists that people who make good game engines.
When was the last time you updated the game engine. 2013?
It is literally the same game engine since beta.
They really need to update the client. I know many people that are repulsed by the ugly/ outdated lobby and board even though they really want to jump into the warcraft card game.
Well, disconnects are less from the game engine and more due to their server issues,
the game engine is Unity btw
Good luck, I’ve been waiting almost a year for a fix to a simple friends list bug…
Blizzard customer service is awful. I submitted a ticket almost 9 months ago regarding an in-game bug that prevented me from adding anyone as a friend in hearthstone. After taking all the necessary steps like logging into a desktop to cancel all “pending friend requests” and ensuring there are no privacy/parental permissions stopping me from doing so, Blizzard really dropped the ball. I’ve opened several tickets, about one a month, reminding Blizzard customer service I still have been unable to add a single friend in 9 months. Their respond? Basically told me to stop submitting tickets, this is a common occurence and eventually it will be fixed. I wonder what an appropriate time-frame is in their eyes, as 9 months is a long time to wait for a simple bug fix. I say we Boycott blizzard, rope your opponents in game, get as many people to quit/not spend money as possible cuz the only way blizz will ever fix their horrible customer service is if you hit em where it hurts, their wallets. I’d be thrilled if they were all fired and blizzard just started over with employees that have decency, as it stands now id expect better customer service from McDonalds employees. I understand my method of action is dark, so I’m open to any ideas anyone has to try to get blizzard to get it together. Fixing an issue like a friends list bug doesn’t directly produce a profit so it’s clear to me this issue won’t ever be resolved.
The patent in question is US20160005270A1 you can find it if you google search Google Patents and put in the above patent # as links conveniently can’t be posted in blizz forums