https:/ /prnt.sc/heRGraVQ32-V
Not sure how much i can share but i have issues with playing the game and they were like we can do nothing to help and threaten me with perma ban!
That is how you do it. Take money, give nothing in return and then remove user! Imagine someone is threating you because he stole your money!
What issue are you having and what was their “final reply.” There are no NDAs in place for support tickets. You can share details.
Support can’t do anything about your game crashing other than redirecting you to the troubleshooting scripts
If those do not solve the problem then it’s to be reported to the dev’s attention
Support does not communicate with devs (as stupid as it may seem)
All they will do is tell you to either try to repair it yourself or to post it on the official forum, that’s all they’ll do
If you keep on harassing them it’s only normal they start threatening you to stop
If you want to make an affair out of it, just go on social media, but complaining about them on THEIR forum is plain stupid
he seems the type to spam support tickets after being given an answer and they said many times to others too( on reddit)
spamming support tickets can get you banned thats why he got a warning
this isnt something unique to blizzard spamming support tickets can get you banned or blocked from contacting support
I have a lot of issues, i report most of them on bug forum thread. https:/ /prnt.sc/0yUUvp1RUeEW
I omitted names just in case. As you can see they are saying i keep asking the same thing but they do not give me any answer. Just like we can do nothing about that, report bug on forum. I start reporting bug whenever it happens and then they remove my posts…
I asked them how long i should wait for bug to be resolved as this takes multiple years already and they again send the same thing. Just asking if they will fix bugs in the next 2 or 3 years or i should take my money and play some other game.
I am not forcing them to do something, i just want them to be honest and tell me so i know i do not waste my money and time. And they have some trolls on forum that spam every single post, i can bet they do not even play the game.
Spamming support tickets about the same issue results in a ban warning, it’s not them “removing” users after taking money
going by how all his bug reports are just “fix this bug” without saying what the bug is or how is triggered
im surprised they didnt just “shadow ban” him by redirecting all his tickets to a bot
And this person is one of those paid trolls. As you can see he is asking something that was provided, but he will ignore it and come to another post and ask the same!
Well duuh, if I steal someone’s money then you can be sure I will threaten him or her. Don’t want to risk them calling the police.