My account was suspended for hacking. Started really liking hearthstone again. Played alot the last month. Decided to buy all the mini sets last night and spent a decent ammount. I do use hearthstone deck tracker if that’s a bannable offence i have no idea i just noticed streamers using it so i did to. I’m currently rank 5 and can’t drop any lower so i do leave game early when i’m trying new decks but never have i ever hacked. I don’t even know how to hack. I think playing a game cheating is pointless. Not sure what kind of automated system you guys have but WTF.
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You should appeal the suspension. This link should take you right to the appeal request.
https://us.battle.net/support/en/help/contact/2135/ticket
Good luck.
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Some players may have reported you out of spite. But you should appeal
I did appeal right away. I guess some part of me wanted to think when microsoft took over things would get a little better with these automated bans but that was wishful thinking.
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I would try to get the money back from your bank/credit card company, tell them you never received what you paid for or something. I’ve been down the appeal road with blizzard and now microsoft 3 times now, I can almost guarantee you it doesnt get overturned and your account reopened. IF you even get a response at all it will be about 3-7 days and its going to be an automated response that says the following…
Greetings,
This action has been taken in accordance with our Terms of Use and our In-game Policies ( https://blizzard.com/support/article/42673 ), which all players acknowledge and agree to prior to playing. These policies and conditions allow us to maintain a fun and safe game environment for all of our players.
Our Battle.net Terms of Use can be found at https://blizzard.com/company/legal/eula.html
Regards,
Game Master Team
Blizzard Entertainment
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