I feel sorry for new players

[Wardrum-1200]

No, that guy in the other thread simply changed regions and was able to get theirs.

Here’s the breakdown from Kerfuffle:

@Kerfluffle-11372

As a reminder, here is how it works for new players:

• Log into Hearthstone and complete the tutorial and the Starter Quest line.
• You will need to graduate from the New Player Ranks (Ranks 40-1).
• Upon completing these quests, you will be able to select your free Class Deck once you return to the main menu.

Do you recall doing any kind of starter questline?