Hs:ngdb error:303:0

Anyone else experiencing this error?

really disappointed as it is happening on the first day of a new season!

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Yes just got same message and submitted a ticket

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It has been happening since about 12:05 ET. I could get in around 10:40ET to check quests, but did not stay on. I came back at about 12:05 ET to see what the new weekly brawl looks like and found it like this.

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Yes same error can’t login… :sob:

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on my iphone or my computer im getting the same thing and my wife is also on here computer with here account…

Same error message. A little more context to help isolate:

I have removed the cache from AppData and still get the error.
Error is only happening on NA server. I can log into Asia and Europe with no issues.
I am not using any deck trackers or 3rd party software.
Scan and Repair does not find an issue.

Same error here. There’s a message on the launcher saying they’re working on it.

*would assume NGDB is North G? Data Base

same here. log shows:

2020-01-01 12:51:03.199: Unhandled resultCode DB_ERROR for requestId 303:0

2020-01-01 12:51:03.200: Setting delayed error for Error Message: GLOBAL_ERROR_NETWORK_UNAVAILABLE_UNKNOWN and prevent reset for 0 seconds

2020-01-01 12:51:03.201: Error.AddFatal() - message=Oops! Playful sprites have disrupted Hearthstone as it was connecting to our servers. Please wait a few minutes for them to disperse and try again.

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Hey friends,

I checked this out and the Development team has been notified. We are aware of the problem and hope to have this fixed soon! Please bear with us as we work to get this corrected.

Thanks for your understanding.

/Nathardrick

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Many thanks for the interaction with this thread. Has the development team been able to give an approximate ETA of how long the problem will take to fix?

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been getting this error for a bit now and i guess ill just wait it out till they fix it. i can go play some wow i guess then :slight_smile:

How is it that the Twitch Streamers can play, and us plebs can’t?

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i was thinking the same thing

I was thinking the same thing. Twitch is full of people playing

Unable to login on Windows or Android for the past 2 hours however my wife logged in on her first try a few minutes ago.

Looks like some problem affecting certain accounts.

First the iOS issue for the last 10+ days, now this… ???

already start 2020 with the left foot (?) T_T

Perhaps a free pack or two for those affected would be a nice goodwill gesture from Blizzard - it does seem to be a pretty poor show to have no service for so many accounts on the first day of the month…

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Haven’t been able to login last 3 hours on my iPad.

Well I was playing a good hour while reports came in of unable to login but once I loged out to switch accounts got error 303 on both accounts trying to get back in.So as long as streamers don’t log out they will not be affected I assume.

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