I have tried every avenue of getting this game to work.
I have Uninstalled the game 8 times and reinstalled it with various combinations. Wifi for all, data for all, and interchanged the download from the play store and the actual download of the content have both been downloaded using wifi and data. I have restarted my phone every time. I have changed my password. I have updated it from a computer and logged into my phone after. I have cache and cleared data. I have done nearly every combination in every variation possible.
It works immediately for wifi but will not load for mobile data. I have an s20 ultra so there is not issue there. When you load it you can play on the im new option, but logging in takes you to the doors with the symbol glowing.
I got it to work a couple days ago but then when it updated it happened again. I need help!!