Hearthstone pauses background audio on mobile

Hi anyone noticed the latest update causes Spotify to close on iPhone? My iPhone specs are iPhone 13 Pro, iOS 16.3 and I have 72 GB available.

Anyone else face this issue?

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Since I updated the Hearthstone app this morning I’ve been experiencing a similar issue with the game pausing background play of my media players on Android.

If Blizzard wants me to stop playing HS this would be the way to do it…

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Noticed this today and I 100% agree.

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I am having the same issue on my iPhone pausing my music as soon as the app loads.

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I do hope they treat this as a high priority bug and fix it. I want my music while I play HS.

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Brand new Android phone, same issue. I don’t hate the Hearthstone sounds, but I don’t like them that much. Hopefully this gets fixed sooner than later.

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Same. Samsung S9. I am also having a problem with it pausing my YouTube Premium. It might be an issue with YT, but the coincidence is there.

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Same issue here, very annoying. Hope this will be corrected asap

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Having the same issues. When I updated to the latest version of hearthstone I couldn’t play Spotify in the background anymore while running hearthstone.

iPhone 11 - iOS 16.3.1

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SAME i really do want this fixed as soon as possible!!
I always play hearthstone while playing music on Spotify in the background, it’s how i like to relax.

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Glad I’m not an isolated case. Really hope this gets some traction and gets fixed.

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Just sent in a complaint too and came here hoping someone else has noticed this issue. I can’t feel my hype without my music

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I am also having this issue

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New updated caused mobile game to be glitched… Ive played this game since release day and never seen these two issues.

  1. Cant start a regularly ranked ladder game I get the error “there was an error starting your game, please wait a few minutes and try again”. I have waited hours, nothing same error.

  2. Also, I cant play music (pandora) in the background anymore, as soon as app is opened it cuts sound off always have been able to prior for last 8 years or however long.

Blizzard please fix this!!

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Just replying to keep this issue at the top of the forum. Seems like update has a bad interaction with the (i)OS which is disabling background sound (for me I noticed it on podcasts).

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For those who are not aware:

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That is BS. We have to wait for the next patch? I pay for YT Premium specifically so I can run it in the background on my phone.

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I agree. Blizzard should be liable for this as we pay other apps for their services and they don’t screw us over by not being able to use Hearthstone. I pay for Spotify premium specifically to play Hearthstone and listen at the SAME time

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I’ve played this game from beta… fix this or I’m out.

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I’m glad to see its not just my phone. Just keep replying so this thread doesn’t close. I would also like to go on record that this whole “Just ask your fellow users for technical support” model blows.