am running windows 10 and trying to play hearthstone but suddenly its keep crashing while lunching after pressing on play,
below error details taken from windows events viewer , i tried scan and repair and uninstall it and install it again also tried updating video card to latest drivers but still not working:
Faulting application name: Hearthstone.exe, version: 23.6.2.11223, time stamp: 0x62313837
Faulting module name: aticfx32.dll, version: 8.17.10.1404, time stamp: 0x563a7906
Exception code: 0xc0000005
Fault offset: 0x00043290
Faulting process id: 0x1d24
Faulting application start time: 0x01d88b1bff0fd169
Faulting application path: C:\Program Files (x86)\Hearthstone\Hearthstone.exe
Faulting module path: C:\WINDOWS\SYSTEM32\aticfx32.dll
Report Id: d9970cf1-8337-4747-878c-da7226c56fa9
Faulting package full name:
Faulting package-relative application ID:
System Information
Time of this report: 6/29/2022, 20:50:56
Machine name: HP
Machine Id: {ED090123-1875-47D7-9443-EDA7D9AC00AB}
Operating System: Windows 10 Education 64-bit (10.0, Build 19044) (19041.vb_release.191206-1406)
Language: English (Regional Setting: English)
System Manufacturer: Hewlett-Packard
System Model: HP Pavilion dv6 Notebook PC
BIOS: InsydeH2O Version 03.60.48F.1B (type: BIOS)
Processor: Intel(R) Core(TM) i5-2450M CPU @ 2.50GHz (4 CPUs), ~2.5GHz
Memory: 8192MB RAM
Available OS Memory: 8140MB RAM
Page File: 3653MB used, 6533MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: 96 DPI (100 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
Miracast: Not Available
Microsoft Graphics Hybrid: Not Supported
DirectX Database Version: 1.0.8
DxDiag Version: 10.00.19041.1741 64bit Unicode
please help