Hearstone AI is stuck on my account

I’m stuck on Legendary mode!!! Every game …everyday …every week …every month …and for the last 4 years, I have been playing against the Hearstone AI on Legendary mode. Every game (99%) the Hearstone AI beats me. The Hearstone AI knows what cards are in my hand, in my deck, and the Hearstone AI controls what cards I draw from my deck, so I can’t use it in that moment. What’s up with that? There’s no fun in playing a game that beats you every time! I use to get to gold level on wild mode, but that was stopped a few months ago! What’s the purpose of having a reward system, if I’m not even allowed to advance to collect a higher reward???

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