After the last patch my graphic interface glitched, the game mechanics seems ok, but cards are black
´https://imgur.com/a/qXFIFvy`
2 Likes
Howdy!
Can you please post up your Dxdiag for us to review. Copy the dxdiag contents into your reply, highlight the text then select the code block icon </>. This action will help us review the information faster.
Here is the Dxdiag:
System Information
------------------
Time of this report: 10/8/2019, 22:58:41
Machine name: FAAT
Operating System: Windows 7 Professional 32-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_rtm.101119-1850)
Language: Spanish (Regional Setting: Spanish)
System Manufacturer: Hewlett-Packard
System Model: HP Compaq 6720s
BIOS: KBC Version 83.0E
Processor: Intel(R) Core(TM)2 Duo CPU T5470 @ 1.60GHz (2 CPUs), ~1.6GHz
Memory: 3072MB RAM
Available OS Memory: 3064MB RAM
Page File: 2855MB used, 3267MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode
------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Input Tab: No problems found.
--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)
---------------
Display Devices
---------------
Card name: Familia Mobile Intel(R) 965 Express Chipset (Microsoft Corporation - WDDM 1.1)
Manufacturer: Intel Corporation
Chip type: Mobile Intel(R) 965 Express Chipset Family
DAC type: Internal
Device Key: Enum\PCI\VEN_8086&DEV_2A02&SUBSYS_30D8103C&REV_0C
Display Memory: 358 MB
Dedicated Memory: 0 MB
Shared Memory: 358 MB
Current Mode: 1280 x 800 (32 bit) (60Hz)
Monitor Name: Monitor PnP genérico
Monitor Model: unknown
Monitor Id: SEC4545
Native Mode: 1280 x 800(p) (60.004Hz)
Output Type: Internal
Driver Name: igdumd32.dll,igd10umd32.dll
Driver File Version: 8.15.0010.1749 (English)
Driver Version: 8.15.10.1749
DDI Version: 10
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 7/13/2009 22:15:31, 3805184 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B78E66-6942-11CF-5975-D210ACC2C535}
Vendor ID: 0x8086
Device ID: 0x2A02
SubSys ID: 0x30D8103C
Revision ID: 0x000C
Driver Strong Name: igdlh.inf:Intel.Mfg.NTx86...1:i965GM0:8.15.10.1749:pci\ven_8086&dev_2a02
Rank Of Driver: 00EC2001
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_B ModeVC1_B
Deinterlace Caps: {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
D3D9 Overlay: Supported
DXVA-HD: Not Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
-------------
Sound Devices
-------------
Description: Altavoces (Dispositivo de High Definition Audio)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_11D4&DEV_1981&SUBSYS_103C30D8&REV_1002
Manufacturer ID: 1
Product ID: 65535
Type: WDM
Driver Name: HdAudio.sys
Driver Version: 6.01.7601.17514 (Spanish)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 11/20/2010 03:00:22, 304128 bytes
Other Files:
Driver Provider: Microsoft
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
---------------------
Sound Capture Devices
---------------------
Description: Micrófono (Dispositivo de High Definition Audio)
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: HdAudio.sys
Driver Version: 6.01.7601.17514 (Spanish)
Driver Attributes: Final Retail
Date and Size: 11/20/2010 03:00:22, 304128 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF
Description: Línea de entrada (Dispositivo de High Definition Audio)
Default Sound Capture: No
Default Voice Capture: No
Driver Name: HdAudio.sys
Driver Version: 6.01.7601.17514 (Spanish)
Driver Attributes: Final Retail
Date and Size: 11/20/2010 03:00:22, 304128 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF
Description: Micrófono (Dispositivo de High Definition Audio)
Default Sound Capture: No
Default Voice Capture: No
Driver Name: HdAudio.sys
Driver Version: 6.01.7601.17514 (Spanish)
Driver Attributes: Final Retail
Date and Size: 11/20/2010 03:00:22, 304128 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF
-------------------
DirectInput Devices
-------------------
Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a
Device Name: Teclado
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a
Poll w/ Interrupt: No
-----------
USB Devices
-----------
+ Concentrador raíz USB
| Vendor/Product ID: 0x8086, 0x2832
| Matching Device ID: usb\root_hub
| Service: usbhub
| Driver: usbhub.sys, 11/20/2010 03:01:10, 258560 bytes
| Driver: usbd.sys, 7/13/2009 20:51:05, 5888 bytes
----------------
Gameport Devices
----------------
------------
PS/2 Devices
------------
+ Teclado PS/2 estándar
| Matching Device ID: *pnp0303
| Service: i8042prt
| Driver: i8042prt.sys, 7/13/2009 20:11:24, 80896 bytes
| Driver: kbdclass.sys, 7/13/2009 22:20:36, 42576 bytes
|
+ Controlador de teclado de Terminal Server
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
| Driver: i8042prt.sys, 7/13/2009 20:11:24, 80896 bytes
| Driver: kbdclass.sys, 7/13/2009 22:20:36, 42576 bytes
|
+ Mouse compatible PS/2
| Matching Device ID: *pnp0f13
| Service: i8042prt
| Driver: i8042prt.sys, 7/13/2009 20:11:24, 80896 bytes
| Driver: mouclass.sys, 7/13/2009 22:20:44, 41552 bytes
|
+ Controlador de mouse de Terminal Server
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD
| Driver: termdd.sys, 11/20/2010 05:30:14, 53120 bytes
| Driver: sermouse.sys, 7/13/2009 20:45:08, 19968 bytes
| Driver: mouclass.sys, 7/13/2009 22:20:44, 41552 bytes
------------------------
Disk & DVD/CD-ROM Drives
------------------------
Drive: C:
Free Space: 8.0 GB
Total Space: 40.0 GB
File System: NTFS
Model: FUJITSU MHW2160BH PL ATA Device
Drive: D:
Free Space: 24.5 GB
Total Space: 112.6 GB
File System: NTFS
Model: FUJITSU MHW2160BH PL ATA Device
Drive: E:
Model: HL-DT-ST DVDRAM GMA-4082N ATA Device
Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (Spanish), 11/20/2010 01:38:12, 108544 bytes
--------------
System Devices
--------------
Name: Controladora de High Definition Audio
Device ID: PCI\VEN_8086&DEV_284B&SUBSYS_30D8103C&REV_03\3&33FD14CA&0&D8
Driver: C:\Windows\system32\DRIVERS\hdaudbus.sys, 6.01.7601.17514 (Spanish), 11/20/2010 02:59:30, 108544 bytes
Name: Controlador de host universal USB de la familia Intel(R) ICH8 - 2831
Device ID: PCI\VEN_8086&DEV_2831&SUBSYS_30D8103C&REV_03\3&33FD14CA&0&E9
Driver: C:\Windows\system32\drivers\usbuhci.sys, 6.01.7600.16385 (English), 7/13/2009 20:51:10, 24064 bytes
Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7600.16385 (Spanish), 7/13/2009 20:51:15, 284160 bytes
Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.17514 (Spanish), 11/20/2010 03:01:10, 258560 bytes
Name: Puerto 5 raíz de PCI Express de la familia Intel(R) ICH8 - 2847
Device ID: PCI\VEN_8086&DEV_2847&SUBSYS_30D8103C&REV_03\3&33FD14CA&0&E4
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (Spanish), 11/20/2010 05:30:08, 153984 bytes
Name: Controladora de host universal USB de la familia Intel(R) ICH8 - 2830
Device ID: PCI\VEN_8086&DEV_2830&SUBSYS_30D8103C&REV_03\3&33FD14CA&0&E8
Driver: C:\Windows\system32\drivers\usbuhci.sys, 6.01.7600.16385 (English), 7/13/2009 20:51:10, 24064 bytes
Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7600.16385 (Spanish), 7/13/2009 20:51:15, 284160 bytes
Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.17514 (Spanish), 11/20/2010 03:01:10, 258560 bytes
Name: Puerto 2 raíz de PCI Express de la familia Intel(R) ICH8 - 2841
Device ID: PCI\VEN_8086&DEV_2841&SUBSYS_30D8103C&REV_03\3&33FD14CA&0&E1
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (Spanish), 11/20/2010 05:30:08, 153984 bytes
Name: Controladora de almacenamiento ATA de serie Intel(R) ICH8M 3 puertos - 2828
Device ID: PCI\VEN_8086&DEV_2828&SUBSYS_30D8103C&REV_03\3&33FD14CA&0&FA
Driver: C:\Windows\system32\DRIVERS\intelide.sys, 6.01.7600.16385 (English), 7/13/2009 22:20:36, 15424 bytes
Driver: C:\Windows\system32\DRIVERS\pciidex.sys, 6.01.7600.16385 (Spanish), 7/13/2009 22:19:03, 42560 bytes
Driver: C:\Windows\system32\DRIVERS\atapi.sys, 6.01.7600.16385 (English), 7/13/2009 22:26:15, 21584 bytes
Driver: C:\Windows\system32\DRIVERS\ataport.sys, 6.01.7601.17514 (Spanish), 11/20/2010 05:29:14, 132992 bytes
Name: Puerto 1 raíz de PCI Express de la familia Intel(R) ICH8 - 283F
Device ID: PCI\VEN_8086&DEV_283F&SUBSYS_30D8103C&REV_03\3&33FD14CA&0&E0
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (Spanish), 11/20/2010 05:30:08, 153984 bytes
Name: Controladora de interfaz Intel(R) ICH8M LPC - 2815
Device ID: PCI\VEN_8086&DEV_2815&SUBSYS_30D8103C&REV_03\3&33FD14CA&0&F8
Driver: C:\Windows\system32\DRIVERS\msisadrv.sys, 6.01.7600.16385 (English), 7/13/2009 22:20:43, 13888 bytes
Name: Conexión de red Intel(R) PRO/Wireless 3945ABG
Device ID: PCI\VEN_8086&DEV_4222&SUBSYS_135B103C&REV_02\4&6F35992&0&00E1
Driver: n/a
Name: Controlador de host mejorado USB2 de la familia Intel(R) ICH8 - 283A
Device ID: PCI\VEN_8086&DEV_283A&SUBSYS_30D8103C&REV_03\3&33FD14CA&0&D7
Driver: C:\Windows\system32\drivers\usbehci.sys, 6.01.7600.16385 (English), 7/13/2009 20:51:14, 41472 bytes
Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7600.16385 (Spanish), 7/13/2009 20:51:15, 284160 bytes
Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.17514 (Spanish), 11/20/2010 03:01:10, 258560 bytes
Name: Puente PCI Intel(R) 82801 - 2448
Device ID: PCI\VEN_8086&DEV_2448&SUBSYS_30D8103C&REV_F3\3&33FD14CA&0&F0
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (Spanish), 11/20/2010 05:30:08, 153984 bytes
Name: Familia Mobile Intel(R) 965 Express Chipset (Microsoft Corporation - WDDM 1.1)
Device ID: PCI\VEN_8086&DEV_2A03&SUBSYS_30D8103C&REV_0C\3&33FD14CA&0&11
Driver: n/a
Name: Controlador de host mejorado USB2 de la familia Intel(R) ICH8 - 2836
Device ID: PCI\VEN_8086&DEV_2836&SUBSYS_30D8103C&REV_03\3&33FD14CA&0&EF
Driver: C:\Windows\system32\drivers\usbehci.sys, 6.01.7600.16385 (English), 7/13/2009 20:51:14, 41472 bytes
Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7600.16385 (Spanish), 7/13/2009 20:51:15, 284160 bytes
Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.17514 (Spanish), 11/20/2010 03:01:10, 258560 bytes
Name: Conexión de red Intel(R) 82562GT 10/100
Device ID: PCI\VEN_8086&DEV_10C4&SUBSYS_30D8103C&REV_03\3&33FD14CA&0&C8
Driver: C:\Windows\system32\DRIVERS\e1e6032.sys, 9.13.0004.0010 (Spanish), 7/13/2009 19:02:50, 211456 bytes
Name: Familia Mobile Intel(R) 965 Express Chipset (Microsoft Corporation - WDDM 1.1)
Device ID: PCI\VEN_8086&DEV_2A02&SUBSYS_30D8103C&REV_0C\3&33FD14CA&0&10
Driver: C:\Windows\system32\DRIVERS\igdkmd32.sys, 8.15.0010.1749 (English), 6/10/2009 18:19:30, 4756480 bytes
Driver: C:\Windows\system32\igdumd32.dll, 8.15.0010.1749 (English), 7/13/2009 22:15:31, 3805184 bytes
Driver: C:\Windows\system32\igkrng400.bin, 6/10/2009 18:19:31, 1498564 bytes
Driver: C:\Windows\system32\iglhxs32.vp, 6/10/2009 18:19:31, 39292 bytes
Driver: C:\Windows\system32\iglhxo32.vp, 6/10/2009 18:19:31, 59105 bytes
Driver: C:\Windows\system32\iglhxc32.vp, 6/10/2009 18:19:31, 58952 bytes
Driver: C:\Windows\system32\iglhxg32.vp, 6/10/2009 18:19:31, 60072 bytes
Driver: C:\Windows\system32\iglhxa32.vp, 6/10/2009 18:19:31, 1073 bytes
Driver: C:\Windows\system32\iglhxa32.cpa, 6/10/2009 18:19:31, 2584543 bytes
Driver: C:\Windows\system32\igd10umd32.dll, 8.15.0010.1749 (English), 7/13/2009 22:15:29, 2531328 bytes
Name: Controlador de host universal USB de la familia Intel(R) ICH8 - 2834
Device ID: PCI\VEN_8086&DEV_2834&SUBSYS_30D8103C&REV_03\3&33FD14CA&0&D0
Driver: C:\Windows\system32\drivers\usbuhci.sys, 6.01.7600.16385 (English), 7/13/2009 20:51:10, 24064 bytes
Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7600.16385 (Spanish), 7/13/2009 20:51:15, 284160 bytes
Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.17514 (Spanish), 11/20/2010 03:01:10, 258560 bytes
Name: Controladora de procesador Mobile Intel(R) PM965/GM965/GL960/GS965 Express a DRAM - 2A00
Device ID: PCI\VEN_8086&DEV_2A00&SUBSYS_30D8103C&REV_0C\3&33FD14CA&0&00
Driver: n/a
Name: Controlador de host universal USB de la familia Intel(R) ICH8 - 2832
Device ID: PCI\VEN_8086&DEV_2832&SUBSYS_30D8103C&REV_03\3&33FD14CA&0&EA
Driver: C:\Windows\system32\drivers\usbuhci.sys, 6.01.7600.16385 (English), 7/13/2009 20:51:10, 24064 bytes
Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7600.16385 (Spanish), 7/13/2009 20:51:15, 284160 bytes
Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.17514 (Spanish), 11/20/2010 03:01:10, 258560 bytes
------------------
DirectShow Filters
------------------
DirectShow Filters:
WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7601.17514
WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7601.17514
WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7601.17514
MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7600.16385
Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7600.16385
WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7601.17514
WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7601.17514
Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7600.16385
MS ATC Screen Decoder 1,0x00600800,1,1,scdec.dll,15.00.4420.1017
Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7600.16385
DV Muxer,0x00400000,0,0,qdv.dll,6.06.7601.17514
Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7601.17514
WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7601.17514
Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7601.17514
AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7601.17514
VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7601.17514
SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7601.17514
Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,6.01.7140.0000
AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7601.17514
StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7601.17514
Microsoft TV Captions Decoder,0x00200001,1,0,MSTVCapn.dll,6.01.7601.17514
MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17514
CBVA DMO wrapper filter,0x00200000,1,1,cbva.dll,6.01.7601.17514
MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7601.17514
SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7601.17514
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514
MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7601.17514
Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7601.17514
SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7601.17514
Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514
Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17514
MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7601.17514
DV Splitter,0x00600000,1,2,qdv.dll,6.06.7601.17514
Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7601.17514
Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7601.17514
ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7601.17514
Video Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17514
MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7601.17514
Line 21 Decoder,0x00600000,1,1,qdvd.dll,6.06.7601.17514
Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7601.17514
Video Renderer,0x00400000,1,0,quartz.dll,6.06.7601.17514
VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7601.17514
WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7601.17514
VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7601.17514
File writer,0x00200000,1,0,qcap.dll,6.06.7601.17514
iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7601.17514
iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7601.17514
DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7601.17514
Microsoft TV Subtitles Decoder,0x00200001,1,0,MSTVCapn.dll,6.01.7601.17514
Overlay Mixer2,0x00200000,1,1,qdvd.dll,6.06.7601.17514
AVI Draw,0x00600064,9,1,quartz.dll,6.06.7601.17514
RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,
Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514
WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7601.17514
MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7601.17514
DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7601.17514
SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7601.17514
Null Renderer,0x00200000,1,0,qedit.dll,6.06.7601.17514
MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7601.17514
Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7601.17514
StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.7601.17514
Smart Tee,0x00200000,1,2,qcap.dll,6.06.7601.17514
Overlay Mixer,0x00200000,0,0,qdvd.dll,6.06.7601.17514
AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17514
NetBridge,0x00200000,2,0,netbridge.dll,6.01.7601.17514
AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7601.17514
Wave Parser,0x00400000,1,1,quartz.dll,6.06.7601.17514
MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7601.17514
Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7601.17514
File stream renderer,0x00400000,1,1,quartz.dll,6.06.7601.17514
Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7140.0000
StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7601.17514
AVI Mux,0x00200000,1,0,qcap.dll,6.06.7601.17514
Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7601.17514
File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7601.17514
File Source (URL),0x00400000,0,1,quartz.dll,6.06.7601.17514
Media Center Extender Encryption Filter,0x00200000,2,2,Mcx2Filter.dll,6.01.7601.17514
AudioRecorder WAV Dest,0x00200000,0,0,WavDest.dll,
AudioRecorder Wave Form,0x00200000,0,0,WavDest.dll,
SoundRecorder Null Renderer,0x00200000,0,0,WavDest.dll,
Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7601.17514
Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7601.17514
BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7601.17514
MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7601.17514
WDM Streaming Tee/Splitter Devices:
Convertidor de derivador/consumidor a consumidor,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
Video Compressors:
WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7600.16385
WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7600.16385
MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7600.16385
DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7601.17514
MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7601.17514
Códec Cinepak por Radius,0x00200000,1,1,qcap.dll,6.06.7601.17514
Códec Intel IYUV,0x00200000,1,1,qcap.dll,6.06.7601.17514
Códec Intel IYUV,0x00200000,1,1,qcap.dll,6.06.7601.17514
Microsoft RLE,0x00200000,1,1,qcap.dll,6.06.7601.17514
Microsoft Video 1,0x00200000,1,1,qcap.dll,6.06.7601.17514
Audio Compressors:
WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7600.16385
WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7600.16385
IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17514
PCM,0x00200000,1,1,quartz.dll,6.06.7601.17514
Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17514
GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7601.17514
Ley A CCITT,0x00200000,1,1,quartz.dll,6.06.7601.17514
Ley u de CCITT,0x00200000,1,1,quartz.dll,6.06.7601.17514
MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7601.17514
Audio Capture Sources:
Micrófono (Dispositivo de High ,0x00200000,0,0,qcap.dll,6.06.7601.17514
Línea de entrada (Dispositivo d,0x00200000,0,0,qcap.dll,6.06.7601.17514
PBDA CP Filters:
PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7601.17514
PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17514
PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17514
Midi Renderers:
Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7601.17514
Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7601.17514
WDM Streaming Capture Devices:
Captura de Mux de HD Audio,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
WDM Streaming Rendering Devices:
Auricular y altavoces de HD Audio,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
BDA Network Providers:
Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7601.17514
Multi-Instance Capable VBI Codecs:
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514
BDA Transport Information Renderers:
BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7601.17514
MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7601.17514
BDA CP/CA Filters:
Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7601.17514
Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7601.17514
PTFilter,0x00200000,0,0,EncDec.dll,6.06.7601.17514
XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7601.17514
WDM Streaming Communication Transforms:
Convertidor de derivador/consumidor a consumidor,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
Audio Renderers:
Altavoces (Dispositivo de High ,0x00200000,1,0,quartz.dll,6.06.7601.17514
Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7601.17514
Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7601.17514
DirectSound: Altavoces (Dispositivo de High Definition Audio),0x00200000,1,0,quartz.dll,6.06.7601.17514
---------------
EVR Power Information
---------------
Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality)
Quality Flags: 2576
Enabled:
Force throttling
Allow half deinterlace
Allow scaling
Decode Power Usage: 100
Balanced Flags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 50
PowerFlags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 0
`Hey there Dewellz,
It looks like the Intel 965 Express graphics card is unsupported. It might be possible that the graphics drivers do not have the required instruction sets for certain aspects of the game.
I do sincerely hope the info helps. If there’s anything else you might need just let us know.
Greetings Kaldraydis,
Is there going to be a support from Hearthstone team’s side? Because the game was working fine a couple of days ago. Some of us aren’t able to play the new event because of this optimization update. Is there a way so that we can use the previous version of Unity? Please forward our demand to the engineers who made this part of the update. Maybe they can find a way which doesn’t include us buying a new device.
2 Likes
Have you even read his first post or just jumped to a conclusion?!
He is having the same problem many of us are, it has obviously nothing with the graphics drivers since all of us were perfectly able to play the game before you gave us that last ubdate.
2 Likes
I have same problem and the game was running well before last patch.
2 Likes
Blizzard solution to this is telling over 1000 ppl to buy a new machine in the other forums. Once they confirm they aren’t fixing it, I’m going to find a new game. How many players is Hearthstone going to lose over this and the Hong Kong thing. Hearthstone might have its head on the chopping block soon
2 Likes
I got a message from this bored cos one of my posts was deleted by the admin cos I posted it on another message bored. So they have been reading our posts and just ignoring it.
1 Like
Mhmm, I too have this issue.
As mentioned in that thread, the solution we have found to this issue is that players having this problem are currently using unsupported PCs. Please review the most recent blue post, and if your system is supported, post a DXDiag as mentioned on that thread.
Locking this thread to centralize reports there.