[Main Thread] Google Pixel 6/7 Crashing in Collection

Technical Support
71

Hello everyone,

The Hearthstone team continues work on a fix for the performance bug causing crashes and black screens on Google Pixel 6 and 7 devices.

As a few others have discovered, switching the game to run in Battery Saver mode may help prevent the issue.

  1. Launch the Hearthstone app
  2. Swipe down from the top and click the game settings icon (a white icon with game controller)
  3. In the Game Dashboard page click Optimization
  4. Select Battery Saver mode
  5. Click Restart

Once the bug is resolved we will provide an update in this thread. Thanks to everyone that has shared their experiences and work arounds.

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