Hi Blizzard technical support, I have some problems in the process of playing Hearthstone, first of all, my game image quality and frame rate are set to the highest, the game has been popping up “Game has been recorded and saved, Hearthstone will restart now” or similar prompts whenever I play two standard games, Immediately after that, it quits automatically, repeating this problem on a two-game cycle, not because I quit manually, and I’m very annoyed. Disclaimer: My network has been connected normally, and I have not been actively disconnected from the game server! And the suspicion is that I don’t disconnect until after the end of the second game every time, and everything is fine before that! And very regular anomalies, which made me very confused and annoyed! But I think I found some suspicious signs in the game logs that might be related to this issue, and they are located in the respective log files:
FullScreenFX.log
Hearthstone.log
GameNetLogger.log
Asset.log
BattleNet.log
Hopefully the above log information can give you some ideas and can continue to keep in touch with me, trouble, I very much hope to get a solution! Please give me the reply I deserve, thank you!