game crashing extremely often after xpac, game freezing, and game randomly closing also, i’m not going to play until its fixed i just love to spend 35 mins on a game just to lose to freeze
5 Likes
Having the same issue trying to purchase packs on my IPad. Click on buy packs, game immediately closes. If I’m still charged, there’s going to be trouble. 
Its been crashing for me after xpac.
Same exact thing is happening to me. I am running all the latest games on my PC without any issues but for some reason Hearthstone keeps freezing to where I have to exit and open it back up. I don’t understand.
I received the following basic response from Blizzard…
"Hello,
We are sorry to hear that you are experiencing technical difficulties.
Based on the information you have provided, this issue should be resolved by following some specific troubleshooting steps. We recommend starting with the troubleshooting guide available on our support site: https://battle.net/support/article/000362484
This guide covers common issues and solutions that should resolve the problem you are experiencing.
If the previous troubleshooting steps do not resolve the problem, you can ask the Blizzard player community for help on the tech support forums (if available) or other community gaming sites. Local computer or network technicians may also be able to help if you’ve exhausted all other resources.
Thank you for your patience, and we hope to get you back in the game soon.
Kind regards,
Customer Support"
Well looks like Blizzard finally gave in and wants to help it’s customers by fixing the game. Finally they can stop blaming us and do something about their poor operating games.
1 Like
I haven’t played this game in 3 years! And when I come back it doesn’t even work? Every time I play it crashes right in the middle of a game on ladder. If they don’t fix it soon, I’m gone again and I won’t come back. Some of us spend money on this game. It’s supposed to work.
2 Likes
Same here. Game froze after I summoned two 1/1 saplings and tried to summon two more from second spell. Second game froze when I summoned level 4 cheese, got a rush 4/4 park panther, tried to use it, freeze. Summoning from spells appears to be having issues.
2 Likes
Yeah and they put a patch out to fix it, but it created other bugs and glitches. Now sometimes when using a Titan or choose me card your game will glitch. Best case is to ALT+F4 and immediately try to log back in hoping it reconnects you.
This is the latest response from Blizzard support
"Hello
Thank you very much for reaching out to us at Blizzard Entertainment, this is Game Master Naesearred here to assist you with your request.
As mentioned previously, if there is a global login issue, we are unable to assist as this has to be resolved by our Technical Team and we ask that you submit a post on our Technical Support forums for further assistance through the link below:
I know this is a different answer than the one you were hoping to receive, however I hope that you are able to play the game correctly as soon as possible.
Should you have any need for anything else, feel free to let us know, we will be here to support you."
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