Game crashing extremely often after xpac

game crashing extremely often after xpac, game freezing, and game randomly closing also, i’m not going to play until its fixed i just love to spend 35 mins on a game just to lose to freeze

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Having the same issue trying to purchase packs on my IPad. Click on buy packs, game immediately closes. If I’m still charged, there’s going to be trouble. :rage:

Its been crashing for me after xpac.

Same exact thing is happening to me. I am running all the latest games on my PC without any issues but for some reason Hearthstone keeps freezing to where I have to exit and open it back up. I don’t understand.

I received the following basic response from Blizzard…

"Hello,

We are sorry to hear that you are experiencing technical difficulties.

Based on the information you have provided, this issue should be resolved by following some specific troubleshooting steps. We recommend starting with the troubleshooting guide available on our support site: https://battle.net/support/article/000362484

This guide covers common issues and solutions that should resolve the problem you are experiencing.

If the previous troubleshooting steps do not resolve the problem, you can ask the Blizzard player community for help on the tech support forums (if available) or other community gaming sites. Local computer or network technicians may also be able to help if you’ve exhausted all other resources.

Thank you for your patience, and we hope to get you back in the game soon.

Kind regards,
Customer Support"