Game crashes after every match

[Wapken-21742]

It annoys me that there is no info on this problem. It says that the game is saved after almost every game and that i should reconnect. Please help.

[skolens-2277]

I’m disconnecting from the game after every game too. I don’t experience any problems during the game, however, I have to restart the application after every game played. I’ve tried to reinstall the game and my Wi-Fi is running perfectly on every other device connected. It seems like the Battle.net sometimes disconnects and reconnects a couple times during games as well, but it doesn’t affect anything mid-game. I’m running a MacBook Pro 15-inch from 2016 MacOS Mojave 10.14.6. I haven’t been able to find others with the same problem before now, but it has been a problem for a couple of weeks. I have the same problem on my iPhone 8. Usually I have to restart the app to start a second game. It doesn’t matter if I’m on Wi-Fi or mobile data.

[Matair-2559]

Same issue. I usually can’t evet login when I am on WiFi or Ethernet. I can only play this game smooth with mobile data. This problem started for the few last months and it seems it still continues

[chuchu-21300]

Please can Blizzard address this. It is clearly a widespread issue.

[chuchu-21300]

check: Chuchu - connection issues - #7 by chuchu-21300

[fury-2931]

5 days with an open ticket about this issue and still no answer from bli$$ard…guess they are trying their hardest to make us quit their products altogether.

[ElvenAcademy-1757]

Crash, crash, crash. Every night in recent days. Like 5x tonight. Windows 10, windowed mode. RTX2060.

[ERNewb-1306]

I have this problem too. I play on an older ipad, but it looks like its affecting more than just old ipad users.

[chuchu-21300]

I finally made some progress with feedback on this:

Chuchu - connection issues

Hi Drakuloth, I can appreciate that. I’ve tried all the channels, and have an ongoing ticket, and gotten nowhere so far, unfortunately. It is clearly and issue that there is a fundamental disconnect between those on support and those who can fix the issues. VPN trick only helps about 30%. Still frequent disconnects. UPDATE: I finally got some clarity from a technical person via 9th web ticket. Sent a 10th asking for more detail and why the auth connection is the only one that fails. Hel…

[ERNewb-1306]

yep, me too. Same hardware (ipad4).
Every single game this weekend crashed when trying to return to the menu screen after a game.

Do you also have problems crashing during matches if there is an exceptionally long turn or elaborate animation? Or if there are a lot of golden cards on the board?

It’s absurd that a card-battler requires more than 3GB of RAM for it minimum requirements.

[chuchu-21300]

It’s not a hardware issue… see my link above