Why do the Hearthstone forums get so little official information from Blizzard? Is this not a place where many of their best customers are?
They invest heavily in communicating via x and Reddit. These are third party platforms. Why would you not want to grow your community in your own “backyard”?
Here are two examples:
On Reddit there is a Blizzard employee that responds multiple times a day to comments
On x they announced they will have a communication on why they didn’t make a board for PiP
While I wish this would change so we could get more information here, I also legitimately would like help understanding the rationale for not having content here in the first place.
In 2012, forums were the way people communicated about their games and their clans.
It is now 2024. It is all Discord, Reddit, etc.
They leave the forums up, but it is just screaming into the void.
Not sure why I keep looking at it, honestly, lol.
Those communities still have a large audience, the forums are a tiny fraction of that size.
The populatity of a medium controlled by the company that owns/runs the game is never going to be as popular as one that is seen to be neutral to all parties. In this place they just delete topics they don’t like and ban users at will. They don’t need to seek permission. They write it in the rules that their power is absolute, and their decisions are not allowed to be disseminated or discussed.