Electra Stormsurge Puzzle 4/6 Stuck - CRITICAL GAME LOCK

Bug Report
1

With latest update (maybe also before) I am stuck at this Boomsday Puzzle level:

Puzzle #4 - A Shaman’s Strength

The level doesn’t load

Now my entire Hearthstone account is stucked (still trying to resume the game). Please unlock this

19 Likes
2

Same problem. Mine partial loads… and then just sits there.

1 Like
3

Same problem. Infinity load…

1 Like
4

Same here on EU. Electra Stormsurge Puzzle 4/6 does not load / start!

2 Likes
5

Electra Stormsurge Puzzle 4/6 does not load …
Yes my problem too

1 Like
6

Adding to this. Same issue. It doesn’t just go into a lock state, once you kill the client and load back in, it hangs on “Reconnecting” for up to an hour.

2 Likes
7

Can also confirm on my end, had the ‘reconnecting’ for a few hours, and it still refuses to load the stage.

1 Like
8

Blizzard please fix this :sob:

2 Likes
9

For the reconnecting thing you can try to wait offline at least 30 minutes. After that time I was able to open Hearthstone again.

1 Like
10

me too, sux bug, help us please!

1 Like
11

also having this issue

1 Like
12

Same issue here. : \

1 Like
13

Also same issue for me :frowning:

1 Like
14

Same for me, I can’t even load the game. Please fix it :frowning:

1 Like
15

Can confirm. Also submitted a bug report via battle.net already

1 Like
16

I’m also experiencing this issue on desktop and mobile

1 Like
17

Same problem here! Can please Blizz fix this or just let us know something with a blue post?

1 Like
18

Also having this problem. Started a few days ago, I’ve been able to get back in after some time, but the level didn’t work and locks me out after that.

1 Like
19

Same problem. Electra Stormsurge Puzzle 4/6 does not start!

1 Like
20

Та же проблема, но теперь у меня нет часового подключения, после перезахода в игру.

1 Like