"Disconnected from your game" nearly every game

Technical Support
1

Since the new expansion or the latest update, I’m getting kicked out of the game on average every second game or even more often.
This happens on two different ways:

  1. Sometimes it says: “disconnected, game completed and recorded! restart hearthstone to continue.” after it disconnects and then reconnects during a match. This is the lesser problem. It then just kicks me out of HS after finishing the current match. But at least I can finish the match first.

  2. I just get kicked out of HS after a short freeze. Then I need to hurry up to restart HS and when I’m fast enough I can rejoin the match and have a few seconds left to do something on my turn. This bug already costs me a lot of matches. This is the worst bug, because you loose matches.

That makes the game nearly unplayable!
This started with Darkmoon Faire or the latest update. Before that I had no connection issues at all. Please fix this. FYI My internet connection is perfectly fine! Everything else except HS works spotless. My system is Windows 10

1 Like
2

It is not just you, there are many threads on this and still nothing from Blizzard on really acknowledging it or of course nothing on a fix. This seems to be the most trafficked thread if you want to add your details to it: