Disconnect issue

I keep disconnecting while playing. After some googling it seems I am far from the only one and that it has been a long time problem.

Before I could at least play battlegrounds despite this as it auto-reconnected and I was back within 30+ sec. (normal games take about 3 min which auto loses the game ) It was playable despite the very annoying disconnects.

But after the newest update even that doesn’t work as the game freezes and never reconnects. Quitting the game and relaunchings sometimes work and sometimes conceces for me (about 50-50) it happens anywhere from several to many times per game.

1 Like

Indeed. Have seen reports about this, that goes 3 years back. This issue started for me around 1 year ago. I thought it was net issues. I went from 100/100 til 500/500, bought better net caple, reinstalled both battlenet and hs. Nothing works…
It always disconnects in fightfase, normally it would reconnect within 10 sec. Now though, its totaly frozen where the only option is to close the game and hope it will reconnect when logging in.
Its such a shame since i really enjoy playing battlegrounds, but the disconnects really makes me not want to play.

After trying something at random, I found a solution.
I lowered the framerate, and suddenly the issues were gone.
I put it back up to high and the problems returned.

Best guess is some kind of race condition occurs at higher framerates which causes the game to freeze.

But at least the game is playable again. No thanks to the devs.