Disconnect and audio loss when “Rewind” cards are played on

Technical Support
1

Hi,

I’m having a recurring issue on my Lenovo Tab (Android) since the latest Hearthstone expansion that introduced the “Rewind” keyword.

Whenever I or my opponent plays a card with the Rewind effect, the game shows the rewind animation and then I get disconnected. After a few seconds, I reconnect automatically — but the sound is completely gone and doesn’t come back until I restart the game.

This happens every time a Rewind animation is triggered.

I’ve already tried:

•	Clearing cache and data

•	Reinstalling the game

•	Updating Android and Hearthstone

•	Closing background apps

Nothing fixed it. It seems to be related to the new animation or audio handling during that effect.

Device: Lenovo Tab (Android 13)

1 Like
2

Same ever since the new animation get dissconnected and lose sound everytime a rewind effect is played.

3

do you have solves it?

4

I have same problem with my Lenovo Idea Tab 11-inch tablet (Model number: TB336FU or ZAFR0309UZ).

Tablet tech specs:

OS: Android 15

RAM: 8Gb

CPU: Mediatek Dimensity 6300 (Cores: 8, Frequency: 2400 MHz)

GPU: Mali-G57 MP2

5

Same here, just made a post about it before seeing this one. Its making me want to quit the game, and I have been at it since the beginning, How many games do you have to lose because of a poorly thought out graphic that most PCs cant handle.