Completed one run, started my second, then had to stop playing. When I reopen hearthstone and come back, it flips the card, shows the villian, but when I press the play button, it “clicks” once, becomes frozen and unresponsive, and the game doesn’t start. I can view my deck, and go back to solo adventures, but despite multiple restarts, problem persists. Also, I can’t find a way to restart/clear the run.
Android 9. Haven’t tried reinstalling. Confirmed same problem exists on windows PC desktop.
same problem… i don’t see my hero portrait, can’t click play. (actually i can click it once it just does nothing). and i’m stuck and unable to fight marei Loom.
Yeah its really sad that Blizzard has justt shat the bed on this and when you ask for a refund for a product that has been broken for a week they say no like guys your content doesnt work and you arent fixing it give me my money back.
Same problem here: Both in iPad and Windows. Stuck in standard mode, round 1/8 chapter II. No hero portrait and play button works once but then gets frozen and nothing else happens. Can’t play next chapters in heroic either because have to play them in normal mode before. Have tried to sign out and sign in again, reinstall app, etc. Nothing worked. Have been experiencing this issue for five days. PLEASE HELP
I will just repost this on every topic because this issue needs to be fixed! I’m seriously slowly going to have enough gold to buy the adventure before it’s even working as intended! Why did I spend $20 to play early instead of having to farm gold, when the adventure doesn’t even work!!!
Trust me - adding extra work for Blizzard (by creating more and more topics for them to read and conclude that their is no new information) will certainly not get this fixed any faster.
If you know how to read, it clearly states I repost it on topic, not creating more of them. Those topics are already there, and it’ll show Blizzard how much people truly have the issue. But I don’t blame you, we’re all salty they release a broken update.