Why blizzard give no answer for this problem !!!
It has been only a week. Give them time. A small company like Blizzard may not have the resources to make quick fixes at the ready. Donāt ask for answers here, it would only take them away from fixing the issue lol.
A user in german forum post this link:
Customer Support
114 points Ā· 4 days ago Ā· edited 41 minutes ago
Greetings, all.
This is an issue weāre currently investigating. I will update you in this thread as soon as Iāve more details. Appreciate your patience!
Update 8/11: Weāre continuing to investigate this issue, but as of yet do not have an ETA as to when a fix will be implemented. Iāll keep updating this post as I get more information!
Update 8/12: A hotfix has been implemented to resolve this issue. Please let me know if you experience the issue again.
Letās hope weāll get our legendary quests with this hotfix as well.
Where are the quests Iāve missed then?
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Because of Blizzardās fault we lost quests (gold) and now they solve a problem they created but they donāt compensate the players!! They are on a good way to loose more people!!
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I wondered about that as well. However, when my very first quest disappeared (on Aug. 7), I had only been exited out of HS for about 5 minutes. So my quest that I received at midnight PT disappeared sometime between 12:05a.m. and 12:10a.m. PT. That would mean the overwriting/deletion of the 3rd quest was happening pretty immediately ā basically, as soon as I exited HS.
I also wondered if I needed to have HS launched at midnight PT when the 3rd quest populated, in order to get it at all.
The past three days (since the 3rd quest slot starting working again for me), Iāve tested a couple different launch times, and the 3rd quest has remained populated in all cases:
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On Aug. 10, I made sure to have HS open at midnight PT, until I got my 3rd quest. After I got my quest a couple minutes after midnight, I only waited about 10 minutes before re-launching, and my quest was still there (at about 12:10/12:15a.m. PT).
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On Aug. 11, I didnāt have HS open at midnight PT, and I didnāt launch it until about 10a.m. PT. The 3rd quest was there, as normal.
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Yesterday (Aug. 12), I kept HS open at midnight PT until I got my quest. Then I exited and re-launched at around 9/9:30a.m. PT, and my 3rd quest was still there.
So unless the 3rd quest is being overwritten later in the day (which would be different from the issue as I initially encountered it, when my 3rd quest disappeared immediately about exiting HS), the issue seems fixed for me.
I experienced the same issue and they wouldnāt resolve it via a ticket to the GM. When are you going to make this right Blizzard and compensate people for their missing quests?
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This is now soon 2 weeks that hundreds of players are complaining and no one reacts it is unacceptable.
The support is just completely uselessā¦
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hey blizz whereās my refund, stop using reddit to communicate.
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Ok, here we go againā¦
3rd slot empty, not receiving daily quest on the 3rd slot. So, Blizzard, wtf are you doing? Seriouslyā¦
EDIT: Some friends reported the same to me, 3rd slot empty, no questā¦
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Lost at least 2-3 quests because of this. Still nothing Blizz?
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@ lepepi
This was posted on reddit. If you are still not receiving the daily quest, I would advise you to open a ticket and mention that a CS person with the username Dromogaz asked for players who are still experiencing the problem to report it to CS. Or you could reply to him/her on redddit.
Customer Support
[Dromogaz] 118 points Ā· [6 days ago]
Greetings, all.
This is an issue weāre currently investigating. I will update you in this thread as soon as Iāve more details. Appreciate your patience!
Update 8/11: Weāre continuing to investigate this issue, but as of yet do not have an ETA as to when a fix will be implemented. Iāll keep updating this post as I get more information!
Update 8/12: A hotfix has been implemented to resolve this issue. Please let me know if you experience the issue again.
https://www.reddit.com/r/hearthstone/comments/cnk3f9/no_quest_today/ewcoaqa/
This morning I went into the game I had a quest for 80 gold, which I did not complete, some time after Technical Maintenance of the European servers, I went into the game again and saw that my quest was no longer
what should I do?
When are you going to make this right Blizzard?
1 Like
I had two quests in my log yesterday (play 6 weapons and win 2 with Rogue), today I have not received a third quest. This does not look like the problem is resolved, at least not for everyone. Not completing quests today to see whether I get one tomorrow.
Update Aug 16:
This morning one of my quests (2 wins with hunter I think? I had re-rolled the 2 wins with rogue one) was replaced by the play 12 deathrattles quest, instead of adding a 3rd quest. I re-rolled it manually to get a Play 30 Mage class cards. I will update tomorrow, see what happens.
To any wondering, this is an account I donāt play with, so loosing quests is not dramatic, I just hope I can help the devs so they can help those who care more. I would certainly advise against planning to use all 3 quest slots for now.
Not sure if Iāve missed regular dailies.
It seems from the battle net client that I have missed a legendary daily, the ācomplete a daily to earn 3 Uldum packsā quest.
I have a ticket in to CS. The first GM did not understand my question (thought it was about regular dailies or new Uldum legendary cards), so I had to resubmit the ticket.
Are you referring to the ad that says āComplete a quest, earn 3 packsā? I am almost positive that refers to a legendary quest that is given the first time you log in after the launch of this new expansion ā āPlay 100 cards, receive 3 packsā.
That would make sense, thanks. I thought it meant ācomplete any daily.ā
Any word when the rest of the promotional quests are coming?
I have the same issue and they said to report to dev team. Is there any new update and when it will be resolved. Iām not sure when i can save up more than 2 quests. Is there a fix and will we get any compensation?