Crashes every game

Weird stuff. I was playing in the tavern brawl, and the program crashed and restarted. After tat, I cannot play any game. The same thing happens every time I try to play a game - crashes. COuldn’t play a single game. I have updated the game in hopes it would start working, but never happened.
I use android in a samsung phone.

3 Likes

Have the same issue here and your not alone, theres another 3 threads with similar issues which seem to be affecting android mobile users. You will see them on the main technical support forum home page.

1 Like

Just switched from a samsung s9+ to s10 and hearthstone crashes very often. Mostly not in a match but somewhere in the tavern (looking at quests, opening packs, etc). Please fix this

Yes me too since last update crashing all the time… Can play sometimes but have to keep reconnecting on s9+ . Seems to just stop and disappear :frowning: .

same here game crashes after i try to start a match

Hey there friends!

Thanks for reaching out and posting about this crash. I could toss out steps like reinstalling or test on another connection, but as it stands I do not know enough about the problem to guess yet.

What could help here is to know what systems or devices you are using to play that crashes. Is it a PC, a mobile device, or something else?

I ask as I know we have a known issue with Android here.

Please let me know! I want to help.

/Nathardrick