Crash When Trying to Launch Game


#1

Hi! I’ve been unable to successfully get Hearthstone to launch on my PC. How do I attach my crash logs to this post? Please let me know if you need anything else. Thanks!


#2

Hello Iramet :wave:

A crash report can be highly technical and difficult to interpret, so let’s check something a bit more user-friendly first. Please generate a system report, so we can check things like OS and video driver version, which are often factors in crashes due to instability and compatibility.

Obtaining System Files

You can include the DXDIAG in a reply to the forum post. Place it between rows of accent marks (`) for formatting:

```
Like this.
```