On my Samsung Galaxy, Earlier today, I got the notification to update hearthstone, when I clicked update, the app store said downloading, but never actually updated the game, the button always says update in the app store. I went and uninstalled HS, now when I try reinstalling through the app store, It does the same thing but with Installing, it says downloading, but the app never actually downloads once the bar is full and just goes back to install.
I tried clearing cache, reinstalling the app store, uninstalling the normal amazon store, turning phone on and off. Downloading other apps besides HS is working just fine on there.
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I am experiencing the same issue with the Amazon appstore version on my Pixel 3a. The app says downloading and briefly says installing before it just reverts back to the button that says “install”.
I have have same Issue here on a Xiaomi Pad 5. Android 12. MIUI 13.1.3
i have the same issue on Samsung Galaxy 21fe
Got the same issue here on a One Plus Nord 2.
I’m having the same problem with the Amazon app store on a fire tablet and a pixel 5a w/ Android 13.
Tapping update = Downloading - prompt for install pop up - I tap install - the Update button reappears instead of the Open button. Like noting happened.
On my fire tablet where the game is not yet installed, I can’t install it at all. I get the exact same process.
I am able to download other apps from the Amazon app store.
Hope this helps!
i have the exact same issue on my Samsung Galaxy S21 5G, please fix it!
Same issue on Galaxy S22 Ultra.
Same issue, trying to use the Amazon app store on a OnePlus Nord N200. I click update it says it’s downloading then installing and then goes back to displaying an update button.
Same issue. OneOlus 8T, android 12. Too bad I uninstall the game as the update didn’t work. At least I could play the previous version. Now when trying to install it it looks that is downloading something and then Install option is available again as the installation is not triggered.
i cant update the game on my phone i’m using samsung galaxy s10+. it just keeps saying update download update download update download. in the amazon app. It’s like it is in a loop. I want to be able to play this game from my phone.
Same here. Galaxy 21 Ultra. Maybe we can try an Android Emulator on PC and get the game there and use our coins, then play Hearthstone via the Play store on our phones.
The Amazon App store and the newest versions of Android OS have been butting heads for awhile. There’re always weird incompatibilities.
Same here Galaxy Tab8 / location europe/germany.
Same here on Samsung Galaxy Flip 3 and Fold 4.
Same for me on lg g8s thinq android 12. Also installing from google playstore doesnt work anymore because something from the amazon versions is blocking it, though its not installed anymore.
Sale Issue with Amazon Appstore, can’t install Hearthstine on Realme GTNEo2, can’t use my Amazon coins to buy the bundle
I have the same problem. Can we get an update on when this will be fixed?
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Hi all- An update was just made available for Amazon that addresses 24.6 installation issues mentioned in this thread. Thank you for your patience
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I confirm it works now. I was able to install it via Amazon appstore.
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same. thanks @SilverByte for the update to this thread.