Can't update the game via mobile network

[Coldfear-2461]

I have a Huawei P20 Pro, have unlimited data, T-Mobile. Full network signal. Please fix, I’m constantly getting network errors!

[Caterpepi]

Hey, Coldfear! There’s currently a known issue with logging in on T-mobile at the moment. It could be causing similar issues with updating the game. Are you able to try a public or home network connection instead?

Here’s the forum thread for the T-mobile/Sprint mobile data issues:

[Main Thread] Cannot connect to Hearthstone on Mobile Data

After the update today (or perhaps the update is unrelated – Though I was playing Hearthstone on my phone on mobile data this morning before the update just fine), I am unable to connect to Hearthstone while on mobile data. All of my other apps work fine, and I am on an unlimited data plan with Sprint. When I switch to WiFi, the game allows me to log in, but the moment I turn off WiFi, I am immediately disconnected and cannot get back in unless I turn the WiFi back on. I have tried restarting…

[VogonsRUs-1935]

I just can’t update to the new patch on android using Wi-Fi. 1st time something like this happened.

[Coldfear-2461]

Thank you! Then we’re waiting for the fix!

[Caterpepi]

We’ll continue to provide updates on the main thread! Closing this thread so we can focus report on the main thread. If you are experiencing update issues on a non-mobile network connection, please create your own thread.