Thanks for this answer, i have same problem.
I have same problem too
Same Problem here. If you click confirm it stuck
I have same problem too
I have tried claiming each hero skin none of them will work no fix still as far as i can tell
There are some people where this pops up on the login screen and we haven’t been able to even play the game for the last 2.5 weeks now.
I don’t think they realize this bug is preventing some people from playing the game altogether.
Sma here! I’ve been trying to claim the Hero Skin during the last week… it’s frustrating… and it remains 11 days for the next expansion
Same issue: I click on rescat, confirm and nothing is done
same problem for me, can we have help ?
Would it be to much to ask to get at least a notification from blizzard that they are aware of the problem and working on a solution?
Could not beeing able to claim the skin be related to not having completed the lvl 10 tutorial for all classes?
After update today I have claim my reward. Thanks