As stated in the topic. It says “shop closed”. Same thing happens on mobile aswell.
It is not a new account. It was created around 10 years ago and I haven’t encountered similar thing before.
I’ve returned to the game after 4 years-break.
I’ve done all the troubleshooting steps and nothing seems to work.
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I’ve been having that problem for months. Even contacted support, which was a complete waste of time because all I got was a bunch of half-assed AI generated answers that didn’t even make sense. It’s getting extremely annoying not being able to access the store for so long. I’m losing hope that this will ever get fixed.
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I wonder if there is somebody from technical support that is capable of solving the issue.
Problem seems trivial and this is ridicolous that nobody from customer support knows how to handle it.
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Same problem here. Account several years old, used many times in the shop in the past. Tried reinstalling the game twice, followed all the advice on third party platform connections etc. All to no avail. Shop has been hopelessly closed for months. This is ridiculous.
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Same problem. Last month, everything worked fun. And I AFK because of busy work. then this days I couldn’t access the store and the battleNet News can’t load.
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Hello. I have the same problem. Installed the game from Amazon App Store, cause I have some coins to spend. But the shop is closed for months now. Can’t even buy packs with gold cause of the closed shop. The AI generated answers of the support led me to the forum. Have made all the trouble shooting like reinstalling, jailbreak check etc…
So my last hope is someone of the technical support team who can help.
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