Bug skin, bug shop, and bug cardback

Hello ser i have a problem, when i go on my collection, i can’t came back, so i Need to close the game and start again.
Next i can’t select Hero skin on PC , my collection Is bug, same thing for cardback.
I play in EU server and i pay card and skin and this Is uncorrect. Can you fixt that pls??
No One can help me?
Where Is the customer service???

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