I like how you play the role of a fanboy by selectively saying the supposedly good things only, and sound as if the issues with this game didn’t exist at all.
But still, I guess you deserve the details even as a fanboy.
The following are my bugs which I posted on the forum. I can’t share my conversation with the support team where they asked me to post in the forum, because it’s not possible to do so.
These are the topics which I had privately posted to the support team, but said they cannot help. They said only the Developers can help me, if I post on the forum. Which I did! I came, I posted, and I waited.
The seasons went by, and the devs didn’t reply. Though, fanboys like yourself did reply.
This game’s Quality of life issues
https://us.forums.blizzard.com/en/hearthstone/t/neutral-discussion-why-rope-burn-works/