Artwork not showing on Titan expansion cards [Solved]

Technical Support
1

Hi,

I have noticed that many of the new cards in the Titan expansion don’t have a picture on them when running the game, all I see is a white background. This problem occurs regardless of whether I am opening a new pack, exploring my collection, or viewing the cards in the store. It also occurs if the new cards are used during a game.

This issue did not go away after restarting Hearthstone or restarting my computer.
I would so you some screenshots but this site will not let me post links from my account. However, you can find them on Imgur by entering the following filenames in the URL after I. imgur .com/

  • B46v9bU.png
  • XGXFQvn.png
  • B46v9bU.png
  • S3UStbD.png

So has anyone else had this problem? If not, should I reinstall the game?

2

Hey there,

If the art isn’t showing those data files may be missing on your system or there could be corrupt data in your game install.

Try a Scan & Repair first through the Battle.net app. If that doesn’t work, reinstalling the game would be the next step.

3

Hi,

I already did a scan and repair and now the problem is fixed. If anyone else has this problem I would suggest they do the same.

Thanks

4

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