Greetings, friends!
Patch 33.6 is upon us. Please find below our currently known issues, with updates to follow as we learn more. Thanks for your help raising any potential issues as you come across them!
[Update October 22 - Ladder Ready Decks] Weāre aware that a small number of players are still experiencing issues after the latest Hotfix (33.6.3). If you still canāt dismiss the pop-up or canāt find your free deck, please read here.
[Bans] These will be added to the drop-down menu below (the list is also mirrored here). If your Arena deck contains a banned card, you will need to retire it manually (your ticket should be refunded).
Crashing in Battlegrounds? Please read here.
Hearthstone Bans
No current bans.Battlegrounds Bans
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Anomalies: Third Nature, Partner in Crime.
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Buddies: Rock Master Vooneās Buddy has been banned in Bring in the Buddies Anomaly.
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Heroes: Gallywix has been banned in Elemental lobbies.
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Other Heroes: Bruākan, Deathwing, Farseer Nobundo, Greybough, Loh, the Living Legend, Pyramad, Xyrella
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Minions: Arm of the Empire, Carbonic Copy, Charging Czarina, Corrupted Bristler, Drakkari Embalmer, Exceptional Caretaker, Ignition Specialist, Meteorite Crasher, Motley Phalanx, Murky, Rat Pack, Replicating Menace, Roaring Recruiter, Thousandth Paper Drake, Vengeful Protector, Volcanic Visitor, Yrel
Arena Bans
This jail is empty.
- [Deck Builder] Fabled minionsā companion cards are not added to the deck.
- [Hearthstone] Players are not receiving their 2nd Golden Stormbrewer from The Lost City of UnāGoro Free Track (lvl 75) and their 2nd Golden Ravenous Devilsaur from The Lost City of UnāGoro Tavern Pass (lvl 25) - weāre investigating.
- [Solo] Book of Heroes - Faelinās Chellenge cannot be progressed past puzzle 3 (Challenge 15)
- [Hearthstone] Playing Deadline does not progress Warlock Quest - Escape the Underfel
- [Hearthstone] When Rewind is played simultaneously across multiple clients, players after the first to cast Rewind may experience delays.
- [Hearthstone] During the Rewind effect, there are some unintended sound/video effects and board interactions possible.
- [Battlegrounds] Friendly Bouncer does not summon a minion if hand is full.
- [Mobile] The Journal cannot be opened on first login after updating. Restarting the game should fix this.
- There is no ādisconnectedā pop up when disconnecting from the internet.
- [Shop] āAlexstraszaā contains a typo in the shop. Update: Well, at least we didnāt misspell Hearthstone anywhere, like in a reward pop-up. PHEW
- [Battlegrounds] Lord Barov can explode unexpectedly when using his hero power in specific circumstances.
- [Tech] Weāre aware of reports of screen flickering and performance issues on Google Pixel 6 devices and are investigating.
- [Hearthstone] Mirage granted from Spirit of the Badlands can permanently turn into a minion card if not played.
Resolved Issues
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[Ladder Ready Decks] A small number of players have received duplicate decks after 33.6.3 hotfix. Weāve decided to not remove these cards.
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[Hearthstone] Players are getting stuck in the ladder ready system - our teams are actively investigating reported cases; please see the update in Highlights and Info.
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[Hearthstone] After claiming their free Ladder Ready Deck, some players canāt see it in their Collection.
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[Battlegrounds] Baby Elekk and Golden Hammer interaction behave differently from other cards, causing Baby Elekkās stats to get lost after temporary golden effect ends
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[Battlegrounds] āShining Sailorā incorrectly triggers if it is refreshed into the tavern.
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[Hearthstone] Some cardsā effect do not work after the card has been drawn by Rewind.
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[Battlegrounds] If you use Perfect Vision on a Beast minion, it no longer gains stats from Stomping Stegodonās Rally effect.
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[Battlegrounds] Hero Power no longer linked to correct buddy after Hero Power is replaced with a trinket or quest.
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[Shop - Storm the Gates] - The Storm the Gates Signature cards were removed from the shop, as the cards will be added to the game on October 14th. The base card version will be obtainable during the in-game event āChromieās Chrono Catastropheā; players that purchased Storm the Gates Signature cards before their removal from the Shop will be able to use them in their decks once the event is live.
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- [Update October 15] - The bundle is available again.
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[Shop] A recent (note: sold between August 26 & September 2) Return to Wild bundle first went on sale with an incorrect description. Weāre working to grant players who made a purchase before this was corrected a random Wild Legendary card. -
- [Update] All grants have been completed.
- [Shop] Weāve identified and resolved a recent issue affecting gold purchases for players in the US. Transactions should now be processing normally. We are reviewing the impact on affected players and will share an update soon regarding next steps for those who may have lost gold during this time. Thank you for your patience, and we sincerely apologize for the inconvenience.
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- [Update - October 6] Weāve reimbursed missing gold to players that were affected by this bug (it was active from September 26 to September 28).
- [Choose Your Champion] - Missing Bonus Packs: Not a bug; the 2 additional Lost City of UnāGoro packs werenāt delivered just yet.
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- [Update - October 3] Packs have been delivered! Clarification: Please note that only wins in Standard ranked mode were considered for this event.
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[MERCENARIES - September 30th] Mercenaries has temporarily been disabled while we work to address the underlying issue. Attempting to start a game will present a generic error message āThere was an error starting your game. Please wait a few minutes and try againā.
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- [Update - October 6] The mode is active.
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[Battlegrounds] āMaster Gadrinā pre-rework ability applies in addition to his new ability
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[Battlegrounds - Duos] Buddy Button win bonus reduction does not work for teammate that didnāt land the winning blow.
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[Hearthstone] Rewinding with Portal Vanguard after attacking and killing an enemy minion rewinds game events too far, undoing previous attack.
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[Hearthstone] We resolved an issue with Rewind causing a game crash.
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[Cards] The new Rewind cards (Portal Vanguard, Semi-Stable Portal, Mr. Clocksworth) are causing disturbances in the timeline. To help reduce server instability, we are temporarily banning them. A server-only hotfix patch is scheduled for tomorrow to repair the timeline, re-enable these cards, and fix another crash issue, unrelated to Rewind. We appreciate your patience while Chromie stabilizes the timestream.
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- [UPDATE 1 - September 30th] - Weāre going to un-ban these cards shortly as the most recent hotfix shouldāve addressed the original stability issue and repaired the timeline. Once the cards are playable, weāll be closely monitoring our servers and weāll intervene again should there be any issues.
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- [UPDATE 2] - Cards are now back in game. The timeline is being monitored.
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[Hearthstone] Weāve temporarily removed the VFX from Brawl and Badlands Brawler to prevent an issue causing crashes. Weāll reenable it when the underlying issue is fixed in an upcoming patch.
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- [UPDATE 1 - OCtober 1st] VFX re-enabled.
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[Hearthstone] Darkmoon Statue gets incorrect stats after being Corrupted
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[Hearthstone] Weāre investigating reports of Elise the Navigator causing Disconnect with Dark Gift.
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[Battlegrounds] Mounting Avalanche sometimes does not allow a target to be selected for the stat transfer.
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[Shop] Disruptorās Delight Signature Bundle: the related signature cards disappear after closing the game.
[Update] The issue was fixed, bundle re-activated, and missing cards have been granted to affected players. -
Players only draw one card after playing Torga.
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[Collection] Some players didnāt receive the Diamond Fyrakk, the Blazing from Golden Into the Emerald Dream Mini-Set.
[Update] Most affected players should already have received the card by now, but if you are still missing it after an eligible purchase ā please submit a ticket for assistance here. -
We are currently delivering the correct August card back (Gardens of the Lost city) to eligible players. Please note that you might see a notification with the wrong card back - this is just a visual bug.
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[Battlegrounds] āRapid Reanimationā (Teron Gorefiendās Hero Power) summons minion in the incorrect place.
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[Battlegrounds] Weāve received reports that it is not possible inviting friends to Duos, adding them, or spectating them.
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[Hearthstone] All You Can Eat is off its diet, sometimes eating minions of the same minion type.
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[Hearthstone] Handbuffed Dormant minions fail to progress The Food Chain Quest.
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[Battlegrounds] Tripling Lantern Lava wonāt reset its effect.
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[Battlegrounds] Gilnean War Horn and Ghastly Mask can offer incorrect cards.
33.6.3 Hotfix Patch
33.6.1 Hotfix Patch
33.6 Patch notes
33.4.2 Patch notes
33.4.1 Hotfix Patch
33.4 Patch Notes