“today” now its tomorrow still nothing
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You guys at least can play a little, i’m stuck at the first bounty (giant rat) with the game crashing saying i’m disconnected and a 0% bar appearing under the normal loading one, tried almost everything and nothing works…
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I agree, this should be resolved first before anything else - anything preventing people from playing should be top priority.
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I can’t proceed Grommash’s task 12: Glory for the Warsong (Deathblow 75 times).
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same, i think its a chromebook problem, and if you turn sound on, the sfx activate, but nothing happens
also, i believe chromebooks are considered a mobile device being through google play store, cause im having the same problem
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Reply I got from customer service
Hi Chris,
Thank you for contacting Blizzard Customer Support Team, I am Game Master Mydrosunii but you can call me Myd.
I will be assisting you with your request today!
I understand that you are unable to play mercenaries and that when you enter on that mode nothing happens. Rest assured that I will be more than happy to look into this for you.
I have investigated this situation and I can confirm that we have received many reports about this. Our Developers are already investigating this case to find a solution as fast as possible!
I kindly thank you for reporting this situation to us!
Should you need any further assistance, don’t hesitate to contact us!
Have an amazing day! :]
Blizzard Customer Support Team
Mydrosunii
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LOL what a garbage response; give us details blizzard! What’s the point in waiting 24 hours for us to be told this.
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Is that “today” for what timezones today? And might there be some ETA?
I would love to be able to build the merchant cart and open all the packs i have sitting there…and move thru the tutorial
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So this must be a Joke? I STILL cant Open my 72 Packs since Tuesday. What is goin on? This is a HUGE Bug and musst be fixed instant. This is so frustrating for me. Please let be finish the Tutorial und let me buy this Merchant Cart…Come on
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I don’t think blizzard cares, they have pretty much ignored this one from the start & barely mention it in their blue post. Some transparency from them would be nice but hey they’re busy doing nothing.
That hotfix went out last night Pacific time, approximately 18 hours ago.
still can’t play. mercenaries option doesn’t work when i click on it… why won’t you all say anything about this? customer service said you all are working on it but it doesn’t seem that way at all. lots of people have reported this. -_- starting to get very frustrated because I want to play the mode.
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Not this one. Still cant Buy the Merchant Cart …which i should. Still cant finish the Tutorial…still cant open my Packs. There ary many out there with this Bug still. 
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Okay.
What about for that Merchant Cart almost everyone is asking for? Me included. 
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So it not fix the issue. Still can’t open packages and close mission.
Careful, people think we’re trolling I just got a system flag because I think blizzard’s not doing enough and apparently having an opinion is trolling.
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This is no Trolling. I have Screenshots …and im not alone. The Campfire tells me to build the Merchant Cart …but the Workshop doesnt let me build it. So frustrating…3 Days in a row i cant play Mercenaries full and cant open the Packs.
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I have the same issue. So frustrating. 1 more day and I even do not want to play this game anymore for sure.
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