View more after dormant gem

After changing my character, I selected and saved another character’s attributes from the “View More” section. Afterwards, I noticed that my Colossus Engine legendary gem was marked as Dormant. No matter what I tried, it did not return to normal. I would like this issue to be fixed.

In addition, the same problem also happened on another character on the same account, but in that case I was able to fix it by using my own equipment.

Dormant gems are using the response to internal reso gems being removed. Make sure you have the appropriate gems within

“After changing my class, I copied and saved another account’s skills and attributes, and then I noticed that the legendary gem called Colossus Engine was in dormant mode. I did not make this gem become dormant, and I don’t know how it happened. I would like my account to be checked and fixed.”