Vanguard charm not visible on my UI or party members UI

My vanguard charm is not visible. I have the charm in my inventory (not stash), the charm is equipped with the tshirt symbol. At the entrance screen the charm is visibly equipped. (I can even go through and change my charms)

The charm DOES work, and I can swap through different ones at the entrance screen just fine. In battle it’s fine, however there is no way for me or others to see the charm under my name (ex HEAL) or that I have a charm at all. The other members think I don’t have a charm and kick me.
I am so far behind due to this and nobody can help me. I’m only a few paragon lvls below the highest on the server, I do all the events and understand how everything works. (I don’t know if this is a bug or technical issue, sorry for double post)

Thank you