Unplayable on Android

Bug Report
1

In addition to a description of the bug you are reporting, please provide:

This game is literally unplayable now since the last patch. If I can log in I constantly get a pop up asking to either close the app or wait. If I choose wait, it pops back up 5 seconds later. Over and over until I just close the app/game.

Many many people have this issue. I haven’t seen anything about this problem being addressed. If it has, I apologize, but I have found anything.

I am no longer a player of this game until it is fixed. Not because I don’t want to, but because I literally CAN NOT play if my life depends on, it.

Is this being addressed? Is there an ETA on when this will be fixed? Should I start looking for a different game because I’m S.O.L ?

I have tried clearing storage and cache. I have repaired client. I eventually uninstalled the entire game and reinstalled/downloaded game.

Nothing fixed the issue.

Device Type: Mobile
Device Model: Pixel 9 XL Pro
Device Operating System: Android 15
Diablo Immortal App Version: 3.1.1

2

I’m on a pixel 8 and the game plays fine. Always some lag or artifacts in high intensity zones. I keep my device resources low, looks better at high fps… But I know performance will take a hit.

Wonder if you remember settings? Or where last save state happened.

Probably not a solution. I know Android doesn’t always balance game performance well… With a P9Pro, you don’t have hardware restrictions.

Something to test: can you limit the Gemini and AI processes? That’s definitely gonna eat up processing power.

In my experience it MAY not be app defined; it may be device bound. App crashes are often caused by resource limit.