I hit the sign in button in Diablo, popup to go to website. Sign in on the webpage, sends me back to Diablo and still not signing in. I can log into my account in the in-game news area but it does not affect the log in for the game.
Device Type:
Device Model: Motorola one 5G UW
Device Operating System: Android 11
Diablo Immortal App Version: 2.3.4
Had the same issue matey, had to do loooads of tickets and posts in these forums. This information might help ya matey
I can’t pinpoint 100% what the final solve was but after reinstalling the game for a 2nd time I did the ‘battery thing’ (make sure battery saver isn’t closing apps as you leave them) Did that for the Google apps as well (I did it in Chrome via browser for me) and then before I opened the app for the first time after all this I tried something totally random… I added 2gb of virtual RAM (I have a Redmi note 11 Android 13) and when I clicked past the guest log in and tried ‘Log in’ again, the game didn’t seem to close this time when returning from browser (after clicking three little dots) and I’m in!!!
So like I said, not entirely sure but one of those things definitely changed something!
Have a great rest of the week, and good luck peeps! Hope this helps, even if it’s just 1 of you!