Unable to load sequence in character selection

I am unable to load my main character in Di. It timesout with an unable to load sequence error. And alternate character in the same account is able to load fine.

I tried on my android mobile, iPad and pc but the same issue. It is not a connection problem either as I tried with 3 different data connections.

I’m in anu server se Asia region.

Anyone has the same issue?

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tristhram cathedral
I am unable to hand in that portal
Quest is -kill the

cathedral in wortham
I did unstuck and repair client also but nothing happened
Kindly resolve I have also attached a screenshot where I’m am stuck please do something ?

I tap multiple time tu use hand in but isn’t working

Another data point is that I was as storm point or in the dread reaver dungeon when I last played.

I’m seeing some issues from folks related to those areas.

same issue for more than a week. crappy service, crappy support makes for a crappy game. i guess i will just stop playing for the time being, can’t bother anymore to try to figure out what the hell they screwed…

I have the same problem, did any of these ever get resolved?

I think we are struggling with same issue, here’s copy of my today’s post

"I’ve been playing Diablo Immortal on my phone for a week. everything was fine until I reached the Hell II level and turned off the game. Now, when I want to enter the game, the application starts, I select a server, a character, but when I want to join the game, it loads for a while and kicks me out/disables the game application. I will add that when I select, for example, a new character in the same game, the game starts and works normally. Any ideas ? :thinking: "