Hello, I have issue with my spirit essence for familiar. I had it a few thousand and their gone on Monday (29.04.2025). I know that many Player have the same bug. How Can I get them back?
Support Blizzard had send me here.
Device Type: Phone
Device Model: Samsung Galaxy S24 Ultra
Device Operating System: Android
Diablo Immortal App Version: 3.3.0
Be patient: Blizzard is looking in to the matter. Or may take up to a week to make whole:
UPDATE 3 [MAY 1 7:10am PST]: Adventurers, we are aware of and investigating the discrepancies between how much Spirit Essence some players lost, and what they received back. This is going to take some time. We hope to be able to resolve this in the next week.
We apologize for the extended inconvenience, but want to assure you we are going to do our best to fix this situation, and make it right, and that requires more time, investigation, and the collection of Data on our end.
UPDATE 2 [Apr 30 …