Skin not working!

Hello i just got the resonance cosmetic on my crusader but when i equip the skin from the menu it shows other aspect instead of the right one! tryed to close and reload the game but it isnt working, if you need i can submit screenshots!
hope u can help me
In addition to a description of the bug you are reporting, please provide:

Device Type: Notebook
Device Model: Asus TUF A15
Device Operating System:
Diablo Immortal App Version:

When you go to the “Cosmetics” section, check the one you want to have in your character and see if the small “eye” icon is opened or closed. The cosmetic could be applied but hidden.
Like this: https://app.screencast.com/axdtD5bAVubP7