Problem in the market

Bug Report
1

In addition to a description of the bug you are reporting, please provide:

You cannot enter the platinum market, with some characters on my account, the market window turns completely black and all functions of the device in the game are blocked. The attempt was also made on a PC and the problem obviously persists. The game was also uninstalled and reinstalled, a ticket was raised and it was referred to that it actually seems like a bug in the game, but that I should make the report right in the forum since the MJ (game master) cannot provide as much support to the game diablo immortal and that I should make the report in the forum

ou cannot enter the platinum market, with some characters on my account, the market window turns completely black and all functions of the device in the game are blocked. The attempt was also made on a PC and the problem obviously persists. The game was also uninstalled and reinstalled, a ticket was raised and it was referred to that it actually seems like a bug in the game, but that I should make the report right in the forum since the MJ (game master) cannot provide as much support to the game diablo immortal and that I should make the report in the forum

Device Type: movile, pc
Device Model:
Device Operating System:Android, windows
Diablo Immortal App Version:2.3.2

1 Like
2

I have the same problem with my character, it happens yesterday and my market still doesn’t work. Please help us

1 Like
3

My two friends and I have the same problem, and all of us use iOS devices, I reinstalled the game in my iPadPro and nothing, still can’t access to the market, please fix this problem.

1 Like
4

I have the same problem. I tried everything but it doesnt work. Please fix it!!!

2 Likes
6

I have the same problem on PC, I reinstalled the game, also try repair client and still can’t access to the market, please fix it.

1 Like
7

Please, could you fix the market, I can’t enter, the screen turns black, neither on the cell phone nor on the PC.

1 Like
8

I have this problem again. Please fix it.

1 Like
9

Same here, since yesterday may 6th, until now. Client Repair can‘t fix it too
On iOS iPad 17.4.1 / Immortals 2.3.2
CHANGE THE LANGUAGE TO ENGLISH MARKETS WORKS, LANGUAGE GERMAN „blackscreen“ market

10

Same here at german servers. After changing the language to english it works, but rechance to german it doesnt work, only blackscreen

11

Yupp, switching language (from german in my case) to English works but that’s not a fix, it’s a crappy workaround. This “Black Market” bug appeared yesterday out of nowhere. There was a small client patch today but no fix yet.
By the way, you can get out of the black screen when you blind click (or tab) onto the upper right corner of the screen. No need to restart.

1 Like
12

Yh. Switching to English does help…

13

You are not missing out on anything, new market update sucks