Player channel in chat keeps disappearing (PC version)

Hello Devs,

Ever since the major update, the chat channel [9] Players keeps disappearing. I can’t see any chat history. This is a problem because I can’t respond to questions or remember msgs where people asked for my help (for example to fill a raid etc).

Not a game-breaking problem, but flagging for attention. Thank you!

Device Type: PC
Device Operating System: Windows 11 Pro
Diablo Immortal App Version: 3.1.02341202

I had same problem. I only use Android phone. Everytime you logged in, the player chat is empty. And it’s frustrating because there are some important conversations to be kept or those left to be replied to. And while they are at it, it may be nice to segregate player chat and friend chat per character you have. It is sometimes hard to recall which character the friend request came from.

I played on iPad

Got the same problem after latest patch updated

the channel keep empty immediately even just crash game and restart

It’s really annoying, plz kindly help to fix it ?