In addition to a description of the bug you are reporting, please provide:
I went into my gear gems, replaced an awakened gem (rank 5 Berserker Eye) with one that doesn’t have the rank to awaken (rank 2 Festering Bile) and the Berserker Eye gem disappeared, it’s not in my inventory or in the mail.
Device Type: phone
Device Model: samsung galaxy s24 ultra
Device Operating System: android
Diablo Immortal App Version: 4.0.1