My character wont gain xp or level up no matter what I do. My main character wont gain any battle pass points either

[Ledtruc-1680]

In addition to a description of the bug you are reporting, please provide:

Device Type:samsung
Device Model:s24 ultra
Device Operating System:
Diablo Immortal App Version:

[Meteorblade-2266]

My character won’t gain xp or level up no matter what I do.

Let me guess, it’s paragon 99…

[ Not A Bug ] - Hero is "stuck" at Paragon 99

When the player’s hero reaches Paragon 99 the game directs the player to view their hero’s inventory screen and to click on their XP bar at the top left. Upon doing so, the player is shown the two criteria for unlocking access to the Hell 2 difficulty and Paragon 100+, i.e. Reach Paragon 99 and Kill Phangwrth on Hell 1 difficulty Once both of these criteria have been met (i.e. your hero is paragon 99 and you have killed Hell 1 Phangwrth) the game directs you back to the Inventory screen and t…