My character disapear after the patch up

After the down server this night and the patch my character a Druid parangon 607 disapear. I’m on the good server. In can’t play anymore. Do you know the solution?

Check your login. Do a full sign out and log in again. Double check your on the right server.

In double check déco reco. On a other device too. I have only one character before on server Skarn LOUVÉA Druid parangon lvl 607. And now I have zéro character on it and I check all the server it’s the same. How I can have access to my character again? It’s just after the patch it’s just desapear. Now I can only create a New one…