In addition to a description of the bug you are reporting, please provide:
Device Type: Redmi k60 ultra
Device Model: 23078RKD5C
Device Operating System: 1.0.18.0.UMLCNXM
Diablo Immortal App Version: 3.0.0
I can’t log in my main character in the game server in izual. While i can play my low level character in Blood Raven server inside the server they have same account in battlenet and this two account I created.
My my main character named “CZツ”
When i try to enter into the game it always giving me a messages like this " unable to load the sequence check your network or try again later"
But I try to switch mobile data it’s the same. if i have internet problem Why i can play my low level named “CuRsEOnE” account in Blood Raven sever?
Now I deleted my low level character in Blood Raven sever cause I think this is merging data to my main character in izual that’s why i cannot login to server but it’s the same situation until now I can’t login to server izual
Please help me to fix this problem 
My battlenet tag is "Whiskeyy#3688#