My alter character did not receive the mail "Gem Surge Event Point Correction 2", so i use 30 Leg Crest by the day 01/21/2025 in my alter with the name "WacuKin", but if i received in my other 2 character in the same account

Bug Report
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In addition to a description of the bug you are reporting, please provide:

Device Type: phone
Device Model: M2101K7AG
Device Operating System: Android 11
Diablo Immortal App Version: 3.1.3