My awakened Chained Death has become not awakened today (03.04.2024), and the 1st slot of Armory has a “!” showing “Multiple Resonance Failure”.
Device Type: iPhone
Device Model: 14 Pro Max
Device Operating System: iOS 17.3.1
Diablo Immortal App Version: 2.3.0
When you awaken a gear item, it needs to have a Rank 10 legendary gem socketed in it to benefit from the awakening bonus. So, have you perhaps moved gems around so that the gear item no longer has a Rank 10 in it?
I have the same problem, and both main hand weapons has rank 10 gems in them. But still the game gives the ressonance error when swapping builds. It even messes with the gear rank.
I found the problem, need enough space in chest to hold all the items that are being changed at the same time. So make sure to have plenty of space in the chest tab you are using for build gear.
This has happened to me several times lately. Worth noting that Level 5 gems now allow awakened gear. Happens when my wardrobe loudouts use more than 1 item difference between them.
I have plenty of space in my inventory. Have 5 tabs with several open slots in the first 2.
The awakened item(s) goes back into my chest, and remain awakened there, but the one equipped is not awakened. Going to my chest and swapping seems to fix it.
There seems to be some issue with the order I select loudouts. This makes me think it has to do with confirmation dialog sequence around “transferring awakened gear”, which would obviously always be a “yes”.
This bug is extremely dangerous and needs to be addressed. If we make a mistake and salvage the unequiped awakened item, I think we lose the awakening forever.
Video of reproducible sequence. I can make it happen every time right now using this sequence. Last loud out switch does NOT ask me about transferring awakening.
Just encountered this issue today.
Encountered the multiple resonance failure issue several times due to loadout changes. To ensure you don’t accidentally salvage your awakened gear or any gear that gets into the awakened slot, always lock them. The lock mechanism is at the top right of the equipment.